The details
Product details
OverviewProduct details and key features
Dimplex DSH 2000W Outdoor/Indoor Infrared Electric Heater combines cutting-edge technology with stylish design, making it the perfect heating solution for low-light environments like restaurants and outdoor spaces. This infrared heater reaches maximum heat in less than 3 seconds, ensuring you and your guests enjoy immediate comfort. The sleek grey finish enhances any décor, making it an ideal choice for both indoor and outdoor settings. Whether you're hosting a gathering or enjoying a quiet evening, the DSH heater offers the convenience and efficiency you need.
With its IP65 rating, the DSH heater is designed for versatile applications, whether mounted on a wall, ceiling, or using a stand (stand and ceiling bracket sold separately). Key features include a 1, 2, and 3-hour delay timer, an 8-hour auto shutoff safety mechanism, and an impressive 6824 BTU output. The Dimplex DSH heater is equipped with a remote control for added convenience, ensuring you can adjust the settings without leaving your seat. Enjoy outdoor comfort all year round with this premium heating solution!
Key Features:
⦿ Rapid Heating: Reaches maximum heat in under 3 seconds.
⦿ Versatile Mounting: Compatible with wall, ceiling, and stand mounts.
⦿ IP65 Rating: Suitable for both indoor and outdoor use.
⦿ Delay Timer: Features a 1, 2, and 3-hour delay timer for convenience.
⦿ Safety Mechanism: 8-hour auto shutoff for peace of mind.
⦿ Remote Control: Easily adjust settings from a distance.
⦿ High BTU Output: Provides 6824 BTU for efficient heating.
Documents and Instructions:
⦿ Product Manual
⦿ Product Specifications
The Dimplex DSH 2000W Infrared Electric Heater is the ultimate solution for stylish, effective heating. Its quick heat-up time, versatile installation options, and safety features make it a must-have for any indoor or outdoor space. Enjoy cozy warmth and elevate your entertaining experience with this premium heater!
Delivery information · Returns and order changes
SpecificationsDimensions, materials and product information
| Vendor | Dimplex |
|---|---|
| Title | Default Title |
| Type | Electric Fireplace |
| SKU | DSH20W |
Shipping & returnsDelivery and returns
Free shipping across the contiguous US. Ships in 3-7 days from our facility.
All shipments are insured and tracked. You'll receive a tracking number via email within 24 hours of dispatch.
Stock items may be returned within 10 days of purchase when unused and in their original packaging. A 10% restocking fee and return shipping apply. See our return policy for details and help with damaged or incorrect orders.
WarrantyProduct coverage
Coverage depends on the product and manufacturer. See ExceptionalFire’s warranty terms for coverage by category and how manufacturer warranties apply.
For help with a claim, contact our team with your order number and photos.
In real homes
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Will fireplace doors save energy?
Yes. When closed during periods the fireplace is not in use, glass doors seal the firebox opening — preventing warm indoor air from escaping up the chimney and blocking cold drafts from entering. This is one of the most common reasons buyers add doors to a masonry fireplace, where an open damper can lose hundreds of cubic feet of conditioned air per minute.
Can I close the doors while a fire is burning?
It depends on the door type. Most masonry-fireplace doors with tempered or ceramic glass are designed to be operated open while a wood fire burns at full intensity, then closed once the fire has burned down to embers. Always check the manufacturer's instructions for your specific model. Doors with mesh curtains can stay closed during active fires — the mesh blocks sparks while letting heat radiate through.
How do I measure for fireplace doors?
Measure the firebox opening at three points each direction (top, middle, bottom for width; left, center, right for height) and use the smallest measurement. For overlap-fit doors, add room for the frame overlap (typically +2" width / +1" height). For inside-fit, subtract clearance (-1" width / -½" height). Every custom order ships through our free Expert Fit Review — we verify your measurements before production.
What's the warranty on EF fireplace doors?
All doors carry a 5-year warranty against frame defects. The powder-coat finish is warranted against chipping and fading for 5 years. Glass and mesh are warranted against defects for 1 year. Damage in transit is fully covered — file a claim within 48 hours of delivery.
Do you offer free shipping and returns?
Free freight shipping on all orders within the contiguous US. Custom-made doors are non-returnable because every order is verified through Expert Fit Review before production — no measurement risk on your end. Quick-Ship inventory items have a 30-day return window on unused, uninstalled units.