Privacy policy

☐ I agree to receive communications via text message from ExceptionalFire regarding my inquiry, orders, or related services, and consent to receive updates via text messages. You may opt out at any time by replying “STOP” or request more information by replying “HELP.” Message frequency may vary. Message and data rates may apply. You can review our Privacy Policy to learn how your data is used.

ExceptionalFire is committed to protecting your privacy. We do not sell, share, trade, or rent your personal information with third parties for their own marketing purposes. Any information we collect is used solely to process your order, provide customer support, or improve your experience with ExceptionalFire.

When an order is placed, we collect basic details such as your name, billing and shipping addresses, phone number, email address, and payment information. This information is used to confirm your order and respond to any questions you may have.

We may work with trusted third-party service providers for tasks such as payment processing, shipping, customer support, or website analytics. These partners are not permitted to use your information for anything other than providing services to ExceptionalFire.

If you prefer that we do not share your information with third-party service providers (except where necessary to fulfill your order), please email us at exceptionalfire24@gmail.com. We will honor your request.

Occasionally, we may contact you about website updates or special promotions. You may unsubscribe at any time by using the link at the bottom of any email we send.

Security

We take every step necessary to ensure that all personal information, including credit card data, is secure. All personal information and online transactions are transmitted through a secure server using SSL encryption technology.

We guarantee that every online transaction you make will be 100% safe. You will not be held responsible for unauthorized charges to your card resulting from purchases on www.exceptionalfire.com.

If you have questions about these policies, please contact us:
Email: info@exceptionalfire.com
Phone: 1-949-522-2585
US Mail: ExceptionalFire, 26071 Merit Cir #104, Laguna Hills, CA 92653