Privacy policy
☐ I agree to receive communications via text message from ExceptionalFire regarding my inquiry, orders, or related services, and consent to receive updates via text messages. You may opt out at any time by replying “STOP” or request more information by replying “HELP.” Message frequency may vary. Message and data rates may apply. You can review our Privacy Policy to learn how your data is used.
ExceptionalFire is committed to protecting your privacy. We use personal information to process orders, provide customer support, improve our website, and measure and improve our advertising as described below. Information shared with service providers and advertising partners depends on the services you use, your privacy choices, and applicable requirements.
When an order is placed, we collect basic details such as your name, billing and shipping addresses, phone number, email address, and payment information. This information is used to confirm your order and respond to any questions you may have.
We work with service providers for payment processing, shipping, customer support, and website analytics. We also use advertising partners as described below. Service providers and advertising partners may have different roles and terms governing their processing of information.
To request that we stop sharing your information with third-party providers or advertising partners, except where necessary to fulfill your order, email exceptionalfire24@gmail.com. We will honor your request. Your privacy choices must also be respected by the advertising tools used on our website.
You can also use our Your privacy choices form to request an opt-out.
Advertising measurement with Meta
We use Shopify's Facebook & Instagram integration to measure advertising performance and help show relevant advertisements on Facebook and Instagram. When enabled and permitted by your privacy choices and applicable requirements, Meta Pixel and Conversions API can share information about pages and products viewed, searches, cart activity, checkout activity, and purchases, including purchase value and currency. Information used to match activity to Meta accounts may include your name, email address, phone number, address, and browser or click identifiers. Meta processes the information it receives under its applicable terms and privacy policies. You can also manage your advertising preferences through your Meta account settings.
Occasionally, we may contact you about website updates or special promotions. You may unsubscribe at any time by using the link at the bottom of any email we send.
Security
We take every step necessary to ensure that all personal information, including credit card data, is secure. All personal information and online transactions are transmitted through a secure server using SSL encryption technology.
We guarantee that every online transaction you make will be 100% safe. You will not be held responsible for unauthorized charges to your card resulting from purchases on www.exceptionalfire.com.
If you have questions about these policies, please contact us:
Email: info@exceptionalfire.com
Phone: 1-949-522-2585
US Mail: ExceptionalFire, 26071 Merit Cir #104, Laguna Hills, CA 92653