Can I change my shipping address after ordering?

Yes — call within 48 hours of placing the order. After production starts, address changes may incur reshipment fees.

Order Tracking

Track your order.

Enter your tracking number below for live updates — from our Laguna Hills workshop to your front door.

Tracking number or order ID — both work.

Tracking widget not added yet In the Theme Editor: open this page → click "EF Track Order" section → Add block → ParcelPanel widget.

Need help?

Where can I find my tracking number?

Sent in your shipping confirmation email when the order leaves our facility. Also in your account → Order History.

How long does production take?

Custom doors, screens, and mantels: 2–4 weeks. Standard-size items: 3–5 business days. We email when shipping starts.

Can I change my shipping address?

Yes — call within 48 hours of ordering. After production starts, address changes may incur reshipment fees.

What if my package is delayed?

Call us at (949) 619-7824. We'll contact the carrier directly and keep you updated until it's resolved.

Our team in Laguna Hills handles every shipping question personally. Mon–Fri 8am–5pm PST.