Where can I find my tracking number?
Sent in your shipping confirmation email when the order leaves our facility. Also in your account → Order History.
Order Tracking
Track your order.
Enter your tracking number below for live updates — from our Laguna Hills workshop to your front door.
Need help?
Common tracking questions.
How long does production take?
Custom doors, screens, and mantels: 2–4 weeks. Standard-size items: 3–5 business days. We email when shipping starts.
Can I change my shipping address?
Yes — call within 48 hours of ordering. After production starts, address changes may incur reshipment fees.
What if my package is delayed?
Call us at (949) 619-7824. We'll contact the carrier directly and keep you updated until it's resolved.
Still need help?
Our team in Laguna Hills handles every shipping question personally. Mon–Fri 8am–5pm PST.