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Heat & Glo True 36 Direct Vent Traditional Gas Fireplace (Tranquil Greige Herringbone Interior) | Model TRUE-36TG-IFT

From $7,119
Ships in 4–12 days Free freight shipping

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Configurator · Step-by-step

Configure Your Fireplace

Pick your fuel, ignition & options — total updates as you go.

2 Barrier Screen
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3 Blower
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4 Remote & Controls
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5 Interior Liner
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6 Front & Trim
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7 Burner Media
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8 Log Set
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9 Vent Kit
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10 Accent Lighting
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11 Heat Management
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12 Notes for Our Experts — optional

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Base Price $7,119
Total $7,119
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Shipping & warranty

Ships in 4–12 days · Freight shipping

The details

Product details

Big rooms deserve a big fire. The Heat & Glo True series sets the benchmark for traditional masonry-style gas fireplaces, with the largest viewing area in its class, deeply detailed high-definition log sets, and serious heat output to match its presence. Anti-reflective glass makes the...

Optional additions

  • Controls, Remotes and Switches: Remote Touchscreen; Wall Switch; Wall Switch Kit with battery backup; Wi-Fi Module for IntelliFire App. Confirm the exact part, finish and what is already included in your selected package.
  • Decorative Interior panels: Black Glass; Herringbone Tranquil Greige; Stratford. Confirm the exact part, finish and what is already included in your selected package.
  • Fronts and Doors: Arched Forge; Firescreen; Firescreen Arch; Forge. Confirm the exact part, finish and what is already included in your selected package.
  • Heat Management: Heat Out; Heat Zone. Confirm the exact part, finish and what is already included in your selected package.

Our team can confirm the exact parts, what your selected package includes, and the complete price. Plan your fireplace with a specialist →

Viewing Area35-7/8 x 31-1/16"
Framing Depth24"
Framing Height56"
Framing Width59-1/2"

Use the installation manual for final framing, venting and clearances. Requirements depend on the model and installation.

A built-in gas fireplace is sized by the manufacturer’s framing (rough opening) spec — the exact framing drawing for this model is in the manufacturer’s installation manual — see the Manufacturer Documents tab.

  • New installs (direct-vent & vent-free) — confirm your wall or chase has the width, height, and depth the framing spec calls for, and plan the vent route for direct-vent models (through an exterior wall or the roof). Vent-free models need no vent at all.
  • Inserts — measure your existing firebox in four places: front width, rear width, height, and depth, plus your chimney height. Compare against the insert’s minimum opening in Specifications.
  • See-through & corner models — check the required wall depth between finished faces on both sides.

Find a fireplace for your space with our Fireplace Finder, or talk through your project with our team.

Documents from the manufacturer. Review them with your installer and confirm they cover your exact model and revision before using the specifications.

NFPA codes & standardsInstallation planning resources

Manufacturers may revise their documents. If a document conflicts with this listing or another document, ask our team and your installer to confirm the correct model-specific instructions before installation.

Plan your new fireplace with your installer. Share this model’s installation manual, confirm the framing and venting requirements, then choose the components your project needs. Check the manufacturer’s warranty for any installation or dealer requirements.

Ask your installer for a written estimate covering labor, venting, gas or electrical work, and any permits required for your project.

For help preparing for installation and finding a professional, read our installation guide.

Freight shipping. Ships in 4–12 days. Carrier transit is additional.

See our shipping policy for delivery arrangements and any freight charges. Oversized or crated orders may have additional charges.

Inspect your shipment on arrival and note visible damage on the delivery receipt. Read our freight delivery guide before arrival, and our return policy for order terms.

Changes and returns: custom and made-to-order items are final sale. Eligibility for other items depends on the order and condition. Contact us before returning anything and review our refund policy for the applicable terms.

Your fireplace is covered by its manufacturer’s limited warranty. Coverage for the firebox, glass and controls is specified in the warranty document supplied with this model.

Request the written warranty for this model or contact us with your order number and photos for help with a claim.

In real homes

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