The details
Product details
OverviewProduct details and key features
Bring glass-front radiant warmth to a generous outdoor dining area.
Why it belongs in your outdoor space
- 500 Series: 39,800 BTU.
- Dedicated Natural Gas and Liquid Propane models.
- Optional ceiling mounting poles and matched heat deflector.
The ignition system also requires electrical power. Confirm fuel supply and clearances before ordering.
Plan before ordering: confirm voltage or fuel, mounting location and all required clearances with your licensed installer. Controls and optional mounting accessories are sold separately unless stated. Contact ExceptionalFire for a coordinated heater and control selection. Availability and delivery timing are confirmed for your order.
Manufacturer installation photos may show multiple heaters and optional accessories. The listed price is for one selected heater; additional heaters, controls and mounting accessories are separate unless stated.
Design inspiration: The first gallery image is an AI-generated visualization featuring Platinum Gas 500 with five burner panels. Confirm the selected model, finish and installation requirements. Other furniture, heaters and accessories shown are not included.
SpecificationsDimensions, materials and product information
| Brand | Bromic |
|---|---|
| Collection | Platinum Smart-Heat Gas |
| Installation | wall, ceiling-pole |
| Ordering note | Select the exact voltage or fuel; installation by a licensed professional. |
| Fuel | Natural Gas or Liquid Propane — choose the dedicated model |
| Output | 39,800 BTU |
| Power | Electrical supply also required for ignition |
| Mounted dimensions — no deflector (W × H × projection) | 29.8 in × 16.6 in × 15.9 in; 757 × 422 × 404 mm (approx. conversion) |
| Gas dimension basis | Mounted assembly shown in the manufacturer diagram, including wall bracket/control housing. Optional heat deflector changes the dimensions. |
| Dimensions & installation | Product dimensions are not installation clearances. Mounts, recess kits and accessories can change the installed envelope; follow the matching manufacturer manual. |
Manufacturer documentsManuals and reference information
Documents from Bromic. Review them with your installer and confirm they cover your exact model and revision before using the specifications.
- Platinum Gas 300 / 500 — US installation manualUse the section matching the exact model, supply voltage and control generation. Installation must follow the manufacturer requirements.PDF · Bromic Heating · opens in a new tab
- Manufacturer specifications and installation resourcesSelect the manual matching your exact model and voltage.PDF · Bromic Heating · opens in a new tab
Manufacturers may revise their documents. If a document conflicts with this listing or another document, ask our team and your installer to confirm the correct model-specific instructions before installation.
Shipping & returnsDelivery and returns
Contact us to confirm current availability and dispatch timing.
Review our shipping policy and return policy before ordering.
WarrantyProduct coverage
Warranty coverage and terms vary by manufacturer and component. Refer to the manufacturer documents for this model.
Contact our team with your order number if you need help with a warranty claim.
In real homes
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