The details
Product details
SpecificationsDimensions, materials and product information
| Vendor | ExceptionalFire |
|---|---|
| Title | Default Title |
| SKU | — |
Shipping & returnsDelivery and returns
Free shipping across the contiguous US. Ships in 2-6 days from our facility.
All shipments are insured and tracked. You'll receive a tracking number via email within 24 hours of dispatch.
Stock items may be returned within 10 days of purchase when unused and in their original packaging. A 10% restocking fee and return shipping apply. See our return policy for details and help with damaged or incorrect orders.
WarrantyProduct coverage
Coverage depends on the product and manufacturer. See ExceptionalFire’s warranty terms for coverage by category and how manufacturer warranties apply.
For help with a claim, contact our team with your order number and photos.
In real homes
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Frequently Asked
How far does a mantel need to be from the firebox?
Use the clearance requirements in both the fireplace installation manual and the mantel installation instructions, together with local code. A non-combustible mantel does not automatically permit zero clearance. Confirm the mantel position, wall construction and fastening method before installation.
What's the difference between combustible and non-combustible mantels?
Wood and wood-composite mantels are combustible. Non-combustible mantels use a material rated for that purpose, but the required separation from heat still depends on the fireplace and mantel instructions.
This Lexington Hearth mantel is made from non-combustible Burncrete with a hand-applied finish that recreates the appearance of wood.
How do I install a floating mantel?
The hollow mantel fits over its mounting bracket. Follow the Lexington Hearth mounting instructions for the bracket, fasteners and wall support. The standard instructions cover wood framing; ask a qualified installer to specify the attachment for other wall types.
Will the mantel arrive ready to install?
The mantel arrives finished with a mounting bracket, the specified screws and a touch-up kit. Check the mounting instructions for any additional fasteners needed for your wall.
See the Shipping section on this page for the current dispatch estimate and delivery details. Free shipping does not mean installation or white-glove service is included.
What's the warranty and return policy?
ExceptionalFire's published coverage for concrete mantel shelves is 3 years for workmanship and 2 years for finish for qualifying defects, from delivery to the original residential purchaser. Any longer applicable manufacturer coverage also applies. See the full warranty terms.
Stock, non-custom items may be returned within 10 days of purchase, unused and in their original packaging. A 10% restocking fee and return shipping apply. Custom and made-to-order items are non-returnable. Inspect your delivery and contact us immediately if anything is damaged or incorrect. See the return policy and delivery instructions for eligibility, cancellations, inspection and packaging requirements.